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How to Become a Roadside Assistance Contractor | A Step By Step Guide

Many of AAA’s roadside assistance professionals are contracted local businesses, so if you own a towing company, you can offer your services. You can easily earn money for your company by applying to the contractor network and meeting the AAA requirements for services! In this guide, you will learn how to become a roadside assistance contractor.

So, it would help if you did this:

  • Applying for a Job with the Contractor Network.
  • Check that your towing insurance is up to date.
  • Confirm that you and your drivers are all properly licensed.
  • Fill out the AAA application entirely at your local AAA club office and allow AAA to check your cars and building.
  • AAA may take up to two weeks to respond.

People who want to become roadside assistance contractors must apply to the contractor network of industry. On the other hand, it is required to meet a series of AAA requirements for services.

The American Automobile Association provides a variety of roadside assistance services. These services include flat tire repair, towing, and fuel delivery.

Much of AAA’s roadside assistance professionals are locally contracted companies, which means they can provide their services as long as you own or partner with a towing company. If we are on the road, immediately call the service provider for help if we have a problem.

At that time, this provider will want to attempt to solve the problem over the phone. If they cannot solve it, they will send us a highway contractor. That contractor will move the vehicle or truck and tow it to the nearest mechanic shop. This is according to the conditions of the service you have.

How to Become a Roadside Assistance Contractor

How to Become a Roadside Assistance Contractor

Check that your towing insurance is up to date.

Check to see whether your towing insurance is up to date. Now, check with your insurance company or go online to verify whether you’re still protected by liability insurance coverage. Make sure your insurance is up to date. If it’s not, get a new policy as soon as possible and protect yourself from any potential losses that could happen in the future.

Like most people realize by now: if you’re uninsured or have expired coverage, someone else might be able to claim responsibility for their accident injuries, just like they do when cars are at fault because drivers of these vehicles don’t carry enough bodily injury liability protection requirements.

Get insurance that covers more than the bare minimum for your towing company since it will help your firm’s image.

Confirm that you and your drivers are all properly licensed.

Tow trucks require a Class B Commercial Driver’s License, whereas driving a normal vehicle, such as a car, requires a Class A license (CDL). Check that your licenses and those of your workers are all current and have a Class B certification. If you haven’t already, renew your licenses before applying for AAA contracting jobs.

Fill out the AAA application entirely at your local AAA club office and allow AAA to check your cars and building.

Go to the AAA office that is the most convenient for your towing business. Bring originals or copies of any permits, licenses, and insurance policies with you. Tell them you’d want to apply to be a roadside help contractor and complete out the application while you’re there.

Allow AAA to check your facility’s cars and facilities. 

While the AAA club reviews your application, a representative may require a visit to your towing operation, photographs of your cars, and criminal background checks for your staff. While they’re there, fulfill any requirements made by the AAA provider.

If the AAA representative requests a background check on you or your workers, please provide a copy of your driver’s license (front and back), birth date, Social Security number, and current home address.

AAA may take up to two weeks to respond.

Allow AAA to check your facility’s cars and facilities. While the AAA club reviews your application, a representative may require a visit to your towing operation, photographs of your cars, and criminal background checks for your staff. While they’re there, fulfill any requirements made by the AAA provider.

If the AAA representative requests a background check on you or your workers, please provide a copy of your driver’s license (front and back), birth date, Social Security number, and current home address.

Contact the triple-A roadside assistance.

AAA is very popular because of the assistance its members provide along the way. Regardless of the type of assistance required, AAA offers such assistance 24 hours a day, seven days a week.

So let’s not worry if we get a flat tire, if our battery or motor club runs out, or if we have another difficulty, they will be available.

Stuck on the road?

At that moment, you should pull over to the side of the road, then turn on the hazard lights. This way, the rest of the drivers will know that they must go around you. The next step to execute is to request help or use the AAA mobile application for greater assistance.

On the internet, there is an instruction site that turns out to be the most reliable. There are three steps for getting roadside help. In this article, we will tell you what those procedures are.

Steps for getting roadside help

Procedures for Obtaining Roadside Assistance

Procedure # 1: Ask for help

For the first procedure, you can follow the following steps:

Dial the number-1-800-AAA-HELP and you will immediately receive assistance.

To do this, you have to wait for an operator to respond and deliver the necessary data that is particular to the difficulty that arises. We even recommend storing this number for your peace of mind.

Give the customer service agent your AAA membership number.

This number can be found on the official AAA membership card. For this reason, we recommend that you have this card within reach, which we can keep in the glove compartment or wallet.

Providing the agent with this number is essential because, in this way, he will be able to know his account and the particular privileges of membership. But in case you forget your membership number, or if you do not have this card at hand, please notify the operator. Perhaps it will find another way to locate your membership number.

Provide your current location.

For this, locate important reference points. These can be traffic signs, mile markers, among others. Any information you can provide to the operator is needed for the AAA driver to locate you and communicate with you.

That is, look around you and tell if you are stuck on highway “x” by the mile marker “x.” Or maybe if the battery is discharged so you can’t go anywhere else.

If the reference points or signals are not displayed, look for the coordinates using an internet application or your phone’s GPS. Make sure of the location you are going to provide before calling.

The identification data that you will provide to the operator must be very detailed.

For the AAA technician to call you if required, you must provide your phone number. Also, inform the operator of your car type, as well as the license plate number. This data will allow you to be quickly identified on the road.

If you are located in a dangerous area, you must inform the operator.

Take a good look at where you are and be clear about your location. It is common to feel insecure or uncomfortable when waiting for help. For the operator to verify the urgency of your situation, inform them. This way, the operator will prioritize it. For example, you can say: “Please arrive soon, it is very dark here.”

Regardless of your location, do not hesitate to ask the operator for the ETA from your AAA technician when they have not given it to you immediately.

Wait for the AAA technician inside your car

To do this, get into it, turn off the engine and keep the doors closed. When they arrive, you must ask for their identification as AAA workers or contractors. If they don’t identify themselves as AAA employees, don’t open the door.

Procedure # 2: Use the app for assistance.

For the second procedure, you can follow the following steps:

Download the AAA mobile application and log in.

To find the AAA Mobile application, search the App Store or the Google Play store. To enter the full application with the roadside assistance function, you must enter your membership number or username. So, to download this application, you can use any Phone or Android. However, to use this application, you need to have an active AAA membership.

Ask for roadside assistance and provide your location.

Choose the alternative “roadside assistance” and your exact address. This way, the operator will know where and how to locate it. If there are updates to your application in AAA, you can search for the application.

Until the technician reaches your location, keep in touch with him.

To see the technician travel to your location in real-time, open the application. Observe a photograph of the driver and his name to feel more comfortable and safe, since this way you will know who will come to help him.

This function works similarly to a shared ride service since it can observe the technician’s image and name.

If your opinion changes, cancel your inquiry.

If you decide that you do not require assistance, press the “cancel” button as soon as possible. In this way, the AAA assistant will be able to help another driver who needs it.

Included in your membership are 4 AAA member service calls. Then quickly canceling the call will not be registered.

Procedure # 3: Request assistance online

When you require assistance, visit aaa.com

Remember that to apply for assistance. You will need an active membership. When loading the page for the first time, AAA will ask you to enter your zip code. For example, when you are at work and your car battery runs out, you can use the computer and ask AAA for assistance.

With the details of your AAA membership, log in to the website.

Check your membership card again, and then enter your number plus password in the browser. Another way to log in is by using the username and password.

Make the request for roadside assistance and send it.

Then choose the roadside assistance alternative and indicate your current location so that the AAA technician can easily locate you. Wait inside the car for the AAA technician.

Frequently Asked Questions

What is the cost of a roadside assistance?

The fee of repair services ranges around $ 40 and $ 155 for subscribers. This will be determined by the car’s issue or its placement.

What is the procedure for requesting roadside assistance?

A proprietor may seek AAA Digital Roadside Assistance in a variety of methods, the quickest and most effective of which is via a AAA Online Roadside Application. A further option is to SMS the word HELP to 800-222-4357.

How much will it cost if you need it right away?

The cost of basic repairers is indicated on your website as $75. Towing costs begin at $ 100 for over ten kilometers.

What is the urgent app?

It connects with roadside assistance providers, where users directly make payments to service providers using Android and iOS.

What is the procedure for obtaining an Allstate hauling contract?

Establishing a connection with an Allstate representative makes buying roadside help easy. You should dial 1-877-597-3393 if you want help. You may also go to roadside.allstate.com or utilize the Allstate smartphone application.

Is roadside assistance the same as insurance?

No, car insurance is very different from a call for assistance. Roadside assistance takes care of moving the car when it breaks down, while an insurance company covers loss or damage to your car.

How much do AAA contractors earn?

Annually, AAA Independent Contractors make 111,000 dollars or 53 dollars an hour. That is 74% higher than the national average of $ 51,000 a year and 51% greater for all working Americans than the national average.

What is the best roadside assistance?

The one offered to stranded drivers covers battery service, towing, customer service, locksmith services, fuel or oil delivery, tire changes, and starts.

Does Allstate offer free towing?

Yes, Allstate provides free towing. This service is offered for customers with company roadside assistance coverage.

Bottom Line

Thanks to credit card companies, insurance companies, automobile manufacturers, and independent companies, the roadside assistance industry. To become a roadside assistance contractor, you need to fill out an application with the contractor network. And when it comes to requesting roadside assistance, the most important thing is the locations provided to the operators.

This way, locating the car and people will be easier. It is worth paying for this type of service since you can repair the car and continue on your way.